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  • Eligible Volunteers Rebate Scheme

Eligible Volunteers Rebate Scheme

Eligible volunteers and life members can receive a rebate on their Emergency Services and Volunteers Fund liability.

The Volunteers Rebate is now open

From 1 July 2025, the Fire Services Property Levy has been replaced by the . It will help support a broader range of emergency services.

Emergency services volunteers make an enormous sacrifice for their communities and our state. To recognise their efforts, the Victorian Government has created the Eligible Volunteers Rebate Scheme (Volunteers Rebate).

You can apply once you’ve received your council rates notice

To apply, you’ll need to have:

Apply now

Volunteer member number

Your unique volunteer member number helps prove you’re eligible for the rebate.

The rates notice you received this year

Your rates notice for the 2025-26 financial year. If you are in arrears from previous years, you will also need to provide evidence of payment.

Identity document

You’ll need to provide a valid identity document, like a driver licence or a passport.

Company ownership details (optional)

Evidence of ownership if you own shares in a company that owns the farm that you’re claiming a rebate for.

Am I eligible?

To access the rebate, you must be an eligible volunteer or life member of one of the following organisations:

  • Country Fire Authority (CFA)
  • Victoria State Emergency Service (VICSES)
  • Shepparton Search and Rescue Squad (SSRS)

Volunteers must:

  • not be inactive, or suspended due to disciplinary action
  • not be paid for your role as a volunteer (except when being reimbursed for out-of-pocket expenses)
  • have completed at least 12 months of service, including any probationary period to become a volunteer.
  • not have been on leave of absence for the entire duration of last 12 months.

Life members must:

  • be life members of their organisation, not just their brigade or unit

To be eligible for the following years’ rebate, you must meet the criteria above on 31 May. For example, to claim a rebate for the 2025–26 ESVF, you must have met the criteria on 31 May 2025.

You have up to two years to apply for the rebate.

You cannot claim a Volunteers Rebate on the cost of the previous Fire Services Property Levy, which the Emergency Services and Volunteers Fund (ESVF) is replacing.

Is my property eligible?  

Each volunteer or life member can claim the rebate for one property only per financial year. You can choose which leviable property you own (or have a stake in) to claim the rebate for. But there are some conditions.

You can claim the rebate for one of the following:

  • Your principal place of residence (as long as you own it in your personal name)
  • One parcel of farmland where you have a direct or indirect ownership interest. For example, as a shareholder of a company that owns the land or as a beneficiary of a trust.
  • Two or more parcels of land in a single farm enterprise (where you have a direct or indirect ownership interest).

The rebate for farmland and single farm enterprises is capped at $1,710.

A rebate can only be paid once per property and per person in a single year.

There are other conditions you’ll need to be aware of. To learn more, read the guidelines and FAQs.

Find out more

We have a range of resources available to help you understand and apply for the Volunteers Rebate.

Frequently asked questions

Got questions about the Volunteers Rebate or need help with your application? Find answers in our FAQ section.

Volunteers Rebate Guidelines

In depth info about what properties and people are eligible, how to apply and how we will verify your eligibility. Read the full guidelines.

Apply now

How to apply for your rebate

Check your eligibility

Read the guidelines and the FAQs to confirm that you and your property are eligible

Gather the required documents

  • valid identity document
  • volunteer member number
  • rates notice for 2025-26 (current financial year)
  • evidence of payment if you are in arrears from previous years on your rates notice.
  • (optional) - evidence of company ownership (e.g. ASIC current company extract)

Log on to your volunteer portal

Take a moment to make sure your details are up to date, verify your volunteer eligibility and apply using the link in your volunteer portal

Country Fire Authority

Country Fire Authority

Volunteers for the Country Fire Authority (CFA) can apply for the rebate through the CFA online volunteer portal.

If you are a CFA Life Member or need help accessing your CFA members online account, .

Victoria State Emergency Service & Shepparton Search and Rescue Squad

Victoria State Emergency Service & Shepparton Search and Rescue Squad

Volunteers for the Victoria State Emergency Service (VICSES) and the Shepparton Search and Rescue Squad (SSRS) can apply for the rebate through the VICSES online volunteer portal.

VICSES Service Life Members who are not able to access the portal will be contacted directly.

Phone help staff

Call us on 1300 778 931

Available: 9 am to 5 pm, Monday to Friday

The Victorian Government has set up a dedicated hotline to support the Volunteers Rebate.

You can also message us anytime.

Send us a message

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